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Medical Care  - Complete Health Care Solution ....  A Phone Call Away, Any Time Anywhere... Universal Medi-Aid Service Limited
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  Frequently Asked Questions On Subjects Covered Under Health Insurance And Scope Of Service Provider  

  • U MEDI-AID
  • MEDICLAIM POLICY
  • OVER SEAS MEDICLAIM POLICY
  • BHAVISHYA AROGYA
  • CANCER INSURANCE
  • COVERAGE FOR SENIOR CITIZEN
  ABOUT INSURANCE  
Q. What is MEDI-AID ?
Q. What are other benefits of MEDI_AID scheme ?
Q. How U Medi-Aid works ?
Q. What is MEDI-CLAIM policy ?
Q. Who can be covered under the policy ?
Q. What is the upper and lower limit of the coverage?
Q. What Expenses will be covered under the policy?
Q. What is the cost of policy cover ?
Q. What is the procedure for claim ?
Q. Whether all sicknesses are covered under the policy ?

  FAQ FOR CRITICAL DISEASES  
Q. Can a medi-claim policy for Critical diseases like cancer be taken?
Q. Is there any age limit for such policy?
Q. Who will insure the risk for such sickness?
Q. What will be covered under this policy?
Q. Can there be separate policy for Cancer only?
Q. What is the age limit for this policy?
Q. Who will Issue this policy?
Q. What expenses shall be covered under this policy?

  FAQS FOR BHAVISHYA AROGYA  
Q. What is Bhavishya Arogya?
Q. How the premium shall be paid on this policy?
Q. What happens if the person dies before retirement?.
Q. Is there any Income tax rebate on such premium?

  FAQS OF UTI'S SENIOR CITIZEN PLAN  
Q. What is UTI's senior Citizen Plan?
Q. Is there any Age limit for this plan?
Q. Can the Insured go to any Hospital at the time of need?
Q. What is the premium of this Policy?
Q. Who manages this Policy?




Q. What is MEDI-AID

Ans."U MEDI-AID" is a medical aid service provider scheme under which every member/cardholder of UMSL can avail "HASSLEFREE hospitalization."


Q. What are other benefits of MEDI_AID scheme ?

Ans. The corporate clients can avail the following benefits if they avail the U MEDI-AID scheme:
  • Direct Debit (cashless) facility during hospitalization
  • Planed Expenditure
  • Gets group family floater policy which reduces expenditure on premium
  • No hassles of medical advance or loans to employees
  • No manpower lost on healthcare of employees and follow-up of claims
  • No more pressure from employees on management.
  • Full check on the Hospitalization expenses and control on employees as well to misuse the facility.
  • Network Hospitals extends discount facility to the members of UMSL in course of treatment
  • Low claim ratio helps the employer to pay lesser premium from year to year on renewals
  • Possible to cover maternity benefit for employees on payment 10% additional premium
  • Possible to cover existing disease on payment of 20% additional premium
  • Can get assistance for drafting Tailor made policy or improved health Insurance products.
B. The Individual can avail following benefits if they avail MEDI_AID scheme:
  • Direct Debit (cashless) facility during hospitalization
  • No hassles at the time of Hospitalization
  • No need to carry huge cash for admission in the Hospital only carry UMSL card and Authorization
  • Network Hospitals extends discount facility to the members of UMSL in course of treatment
  • Easy to find a Doctor from UMSL website
  • Can get discount on other medical services also

Q. How U Medi-Aid works ?


A. Every member of UMSL shall be provided with photo U MEDI AID ID card, Smart card which shall have the information like Card no., Name of the holder, Employer code, Date of birth, Sex of the member, date of issue of the card, photo of the member, signature, Emergency service phone number. The policy number, amount available under the policy for treatment and other information can be had from our web site www.umsltpa.com. However in case the member is issued with the SMART CARD all data are available in the chip contained in the card and can be read by the hospital and in such case no pre-authorization is needed. The member has to carry his ID card and Authorization letter from UMSL for admission in the Network hospital. Authorization can be provided on line or by fax direct to the hospital or the member can carry in person, as the client requires. The Company shall provide round the clock support service cell to back up the entire operation through its Toll Free no. 160011 3759. In case of EMERGENCY hospitalization will be possible only on the strength of the UMSL ID card and authorization can be given in the next 24 hours if required ( In case of SMART CARD no authorization needed).


Q. What is MEDI-CLAIM policy ?


Medi claim policy provides cover for the hospitalization expenses and domiciliary hospitalization expenses up to the amount it is indicated in the policy incurred in India due to illness, decease or injury by any accident.

You must remember that:
  • The Hospitalization must be for a minimum period of 24 hours except for certain treatments and it must not be for observation only.
  • The Hospital must be either a Registered Hospital/Nursing home or where such registration is not prescribed by the Municipal rules must be a Hospital/Nursing home with not less then 15 beds and it must have 24 hour Nursing facility only then the Insurance premium up to Rs. 10,000 is deductible under section 80D of the Income tax while computing the Taxable Income.


Q. Who can be covered under the policy ?

Ans. Any person between the ages of 5 years to 80 years can be covered under the medi-claim policy as per the prevailing rules. Children between the ages of 3 months to 5 years can also be covered along with the policy of their parents.


Q. What is the upper and lower limit of the coverage?

Ans. In a standard policy minimum policy can be for Rs.15,000 and maximum can be for Rs.5,00,000 per individual but in the case of tailor made policy there is no upper limit.


Q. What Expenses will be covered under the policy?

Ans. All expenses related to the treatment of the patient reasonably incurred during hospitalization or domiciliary hospitalization including : Room rent and boarding expenses, Nursing expenses, fees paid to Surgeon, Anesthetist, Physician, Consultants, and specialists cost of Anesthesia, Blood, Oxygen, Operation, Radiology, Pacemaker, Artificial Limbs, Organs and similar expenses for life saving and any other investigation.

Pre Hospitalization expenses up to 30 days and post hospitalization expenses for 60 days related to the illness for which the hospitalization was recommended shall also be allowed and covered under the policy. If no claim is made for 4 consecutive years the policyholder shall be allowed to have free full medical check costing not over 1% of the average amount of the sum insured in the last four years.


Q. What is the cost of policy cover ?

Ans. The government depending on the amount insured and the age group to which the insured belong prescribes the premium rates. The detailed premium you can have from the chart of premium shown in detailed section.


Q. What is the procedure for claim ?

Ans. The underwriter means the Insurer must be informed immediately on hospitalization. After introduction of the TPA, pre-authorization must be taken from the TPA before hospitalization until it is an emergency where authorization is taken from the TPA by the hospital within 24 hours from the date of hospitalization. On getting the information the Insurer or the TPA as the case may be will send its Doctor to the hospital to discuss the treatment suggested to the patient with the Doctor attending on the patient. This will also help the patient before hand if any treatment taken is not covered under the policy. All relevant prescription, investigation reports, bill of the pharmacist for the medicine purchased room rent of the hospital, should be collected and must be submitted to the TPA/Insurance Company in original to process the claim. 30 days pre-hospitalization and 60 days post hospitalization bill for the medicine relating to the disease for which hospitalization was necessary should also be submitted to the insurance company for reimbursement.


Q. Whether all sicknesses are covered under the policy ?

Ans. No there are certain illness which are not covered under the policy and for such ailment no claim is paid, The following shall be excluded from claim payments: Within 30 days from the date of first policy no claim shall be payable for any ailment except cost of treatment due to an accident. Any existing disease on the day of the policy weather known or no shall not be covered. Diseases like Cataract, prostratic hypertrophy, hernia etc. are not covered during first year of the policy. Medical expenses on maternity related hospitalization, Voluntary medical termination of pregnancy during first 12 weeks, Spectacles, contact lenses and hearing aids, dental treatment or surgery of any kind unless requiring hospitalization, any expenses related to HTLBIII or LAV or any derivatives/variants, AIDS, Naturopathy treatment shall not be covered.


Q. Can a medi-claim policy for Critical diseases like cancer be taken?

Ans. Yes there is a policy for critical disease which covers the following six critical sickness and for which a separate policy can be taken can be taken:
  1. Renal Failure
  2. Stroke Coronary
  3. Bypass Surgery
  4. Organ Transplant
  5. Cancer
  6. Multiple Sclerosis

Q. Is there any age limit for such policy?


Ans. Yes the Policy for Critical Sickness can be purchased for the beneficiaries between 20 years to 65 years of Age Group.


Q. Who will insure the risk for such sickness?

Ans. All the Nationalized Insurance companies can issue the Insurance for critical Sickness.


Q. What will be covered under this policy?

Ans. All expenses relating to any of the Critical Sickness shall be covered under this policy including all expenses of Hospitalization, All checkups, Tests, Pre-hospitalization treatment, Cost, Chemotherapy, Radiotherapy, Post-Hospitalization Expenses etc.


Q. Can there be separate policy for Cancer only?

Ans. Yes there can be a separate for treatment of Cancer


Q. What is the age limit for this policy?

Ans. Indian citizen up to the age of 70 years can purchase this policy.


Q. Who will Issue this policy?

Ans. New India Assurance Co. Ltd. Issues the policy in collaboration with Indian Cancer Society.


Q. What expenses shall be covered under this policy?

Ans. Reimbursement of the allopathic treatment relating to Cancer up to rs.50,000/- to meet cost of diagnosis, biopsy, surgery, Chemotherapy, radiotherapy, hospitalization for self and spouse is payable under this policy.


Q. What is Bhavishya Arogya?


Ans. This is the Health Insurance Policy, which a working member can purchase during his working period of life for Future sickness after retirement.


Q. How the premium shall be paid on this policy?

Ans. The choice is of the Buyer. He can pay the premium in one Go or in installments during working period


Q. What happens if the person dies before retirement?.

Ans. The Premium paid can be refunded on the request of his/her legal heir as per the rules of the Insurance companies.


Q. Is there any Income tax rebate on such premium?

Ans. R. Yes Under Section 80D of the Income Tax Act 1961 the deduction shall be allowed for the premium paid.


Q. What is UTI's senior Citizen Plan?

Ans. UTI under its Senior citizen's Unit Plan issues a Policy to cover the future medical expenses for self and spouse and the premium can be paid during the Earning Period of the Insured. The Expenses under this policy shall be only for Hospitalization in India.


Q. Is there any Age limit for this plan?

Ans. Yes any Individual between the age of 18 to 54 can join this Plan


Q. Can the Insured go to any Hospital at the time of need?

Ans. No, UTI has a list of 184 tied-up Hospitals in 54 cities across the country with whom they have tied-up especially for this Plan where treatment can be availed by the insured.


Q. What is the premium of this Policy ?


Ans. The UTI offers UNITS for this plan and the person willing to Join this plan can join by purchasing the units issued under this scheme. The minimum Number of Units required to be purchase based on the age of the person at the time of purchase.


Q. Who manages this Policy ?

Ans. The Policy is managed by UTI with arrangements with New India Assurance Company Limited.

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